ChatBots and virtual assistance
Think about them as a tool on the other side of a computer that can respond to your customers’ questions or comments. Chatbots are used for engagement, customer service issues, general questions and even closing business.
How can you make benefit from:
- Availability 24×7, They never get tired and continue to obey your command.
- Helps you to save money, helps businesses reduce down on staff required and utilize people for other tasks
- Automation of repetitive work, Automate customer activities which are to be done frequently and at the right time.
Reduce our operation Cost using chatbot and virtual care agents
Multi language Support
Allows business user of self configure dialog tree
Easy Integration with Back End systems like CRM and ERP
Multi Service and service nodes including, text, multimedia and knowledge base
Personalise agent appearance
Realtime view for live Sessions
Keep track for communication history